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Frequently asked questions
$95. It’s applied to your repair price — you only pay it if you choose not to proceed.
Often yes. If your washer, dryer, refrigerator, or oven is under 10–12 years old and the repair costs less than half of replacement, fixing it is usually the smarter move. We’ll give you an honest answer before any work starts.
Yes — 30 days on parts and labor. If the same problem comes back within 30 days, we return and make it right.
The everyday brands Houston actually owns: Whirlpool, GE, Samsung, LG, Maytag, Amana, Frigidaire, Kenmore, KitchenAid, Bosch, Hotpoint, Roper, Haier, and Electrolux.
Houston, Conroe, Katy, Downtown Houston, The Woodlands, Spring, Cypress, Sugar Land, Pasadena, Pearland, Humble, and Montgomery — plus surrounding communities.
We offer same-day visits whenever the schedule allows, and most repairs finish in a single trip because our vans carry common OEM parts.
Yes — we use genuine OEM parts for all major brands to make sure every repair lasts.
Always. You approve an upfront price covering parts and labor before we touch a screwdriver. No bait-and-switch estimates, ever.